DELIVERY & DISPATCH
Republic of Ireland & Northern Ireland - FREE Delivery on orders over €69
FREE delivery on all orders over €69 - under €69 there is a charge of €5.99. We aim to deliver in 3-5 working days. This is longer during sale period.
DPD is our primary courier for this region, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a track and trace number. You can check the status of your order on www.dpd.ie If you have any queries about the status of your order, please do not hesitate to contact us at. From time to time we may use An Post depending on the item.
England, Scotland & Wales - €20
Customers from United Kingdom, Scotland & Wales can expect delivery of their orders within 15 working days - we aim to deliver sooner but BREXIT issues have increased this timeline. This is out of our control.
An Post and Royal Mail are our primary carriers for orders to these locations.
REST OF WORLD
We charge up to €30.00 on purchases dispatched to European and Rest of World - the rate is calculated at the point of purchase. (Please see chart below)
We use DPD and An Post registered courier services. For all parcels dispatched using DPD, the recipient will receive a notification email to confirm the goods have been dispatched along with a track and trace number. You can check the status of your order on www.dpd.ie
If you fail to receive a tracking number please contact us at Info@jennys.ie
These fees are based on parcel weight of 2kgs and if order placed is over this we will be in contact to organise further shipping fee.
If you wish to make an order from a country that is not listed below, please email us at Info@jennys.ie
|Ireland & N. Irl||Over €69 Free (€5.99 if under €69)|
|UK (Scotland, Wales & England)||€20|
|Serbia & Montenegro||€21|
|China incld HK||€30|
All shipping fees are exclusive of custom charges to non-EU countries.
CLICK & COLLECT
We are delighted to offer a ‘CLICK & COLLECT’ service on jennys.ie from our store in Ashbourne or Dunshaughlin, Co.Meath.
When ordering your purchases you can opt to collect your items in-store by clicking ‘Jenny’s Ashbourne €0.00’ or ‘Jenny’s Dunshaughlin €0.00” under 'In-store Pickup (during store hours)'.
Your order will be ready for collection 3-4 working days after the order has been placed. We cannot guarantee the timeline during sale or busy periods. We will notify you by email once your order is ready for collection. Call into your designated store to pick up your order.
Store Pick up times are Monday-Saturday 9.30am - 5:30pm.
When collecting your items in-store, remember to bring your order confirmation email which will be emailed to you once your order has been completed and ready for collection. We will accept the email on your smart phone.
Photographic identification must also be presented when collecting goods.
For more information on the complimentary service, please view full details as listed on ‘CLICK & COLLECT’.
When your order is placed we will send you an email to confirm all your details are correct. Once we have dispatched your item(s), you will receive a second email from us noting your delivery information and tracking number where applicable.
We offer FREE post for all Gift Cards ordered. Physical Gift Cards are not accepted online as a form of payment; they are accepted in store only.
We do however accept online Gift Cards - this is the digital format. See here.
All Gift Card orders are sent with An Post postal service.
Please note Gift Cards cannot be:
- Returned after purchase
- Exchanged for cash or other gift cards
- Replaced if lost or stolen. We do not take responsibility for Gift Cards after delivery. Please make sure your recipient has received their gift card, as it is their responsibility to keep the Gift Card safe.
Disclaimer: We use reliable postal services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales.