DELIVERY & DISPATCH

Republic of Ireland & Northern Ireland - FREE Next Day Delivery* on orders over €49

FREE next day delivery on all orders over €49 - under €49 there is a charge of €4.99.

* ’Next Day Delivery’ applies to orders which are confirmed before 2pm Monday to Thursday.  If an order is confirmed on a Friday before 2pm it will be dispatched on Friday and should be delivered on Monday. All orders processed after 2pm Friday through to Sunday will be dispatched on Monday.

DPD is our primary courier for this regionyou will receive a notification email to confirm the goods you have ordered have been dispatched along with a track and trace number. You can check the status of your order on www.dpd.ie If you have any queries about the status of your order, please do not hesitate to contact us at.  From time to time we may use An Post depending on the item.

UK, Scotland & Wales - FREE FAST Delivery* on orders over €49

FREE FAST Delivery on all orders over €49 - under €49 there is a charge of €4.99.

Customers from United Kingdom, Scotland & Wales can expect delivery of their orders within 3 days.

DPD is our primary courier for this regionyou will receive a notification email to confirm the goods you have ordered have been dispatched along with a track and trace number. You can check the status of your order on www.dpd.ie If you have any queries about the status of your order, please do not hesitate to contact us at.  From time to time we may use An Post depending on the item.

REST OF WORLD 

We charge up to €30.00 on purchases dispatched to European and Rest of World - the rate is calculated at the point of purchase. (Please see chart below)

We use DPD and An Post registered courier services. For all parcels dispatched using DPD, the recipient will receive a notification email to confirm the goods have been dispatched along with a track and trace number. You can check the status of your order on www.dpd.ie

If you fail to receive a tracking number please contact us at customerservice@jennys.ie

These fees are based on parcel weight of 2kgs and if order placed is over this we will be in contact to organise further shipping fee.

If you wish to make an order from a country that is not listed below, please email us at customerservice@jennys.ie

REGIONS

SHIPPING FEES

Ireland & N. Irl Over €49 Free (€4.99 if under €49)
UK (Scotland, Wales & England) Over €49 Free (€4.99 if under €49)
Belgium €12
Germany €13
France  €16
Luxemburg €23
Netherlands €17
Austria €16
Czech Republic €18
Denmark €13
Poland  €19
Switzerland** €17
Hungary €21
Lituania €24
Slovakia €16
Slovenia  €16
Estonia €20
Italy €19
Latvia €23
Spain €17
Sweden €15
Bosnia** €22
Croatia €16
Finland €19
Liechtenstein**
€22
Norway** €25
Portugal €13
Serbia & Montenegro €21
Australia €30
Brazil €30
Canada €30
China incld HK €30
India  €30
Japan €30
New Zealand €30
Philippines €30
South Africa €30
UAE €30
United States  €30

 

All shipping fees are exclusive of custom charges to non-EU countries. 


CLICK & COLLECT

We are delighted to offer a ‘CLICK & COLLECT’ service on jennys.ie from our store in Ashbourne or Dunshaughlin, Co.Meath.

When ordering your purchases you can opt to collect your items in-store by clicking ‘Jenny’s Ashbourne €0.00’or ‘Jenny’s Dunshaughlin €0.00” under 'In-store Pickup (during store hours)'. 

Your order will be ready for collection 1-2 working days after the order has been placed. We will notify you by email once your order is ready for collection. Call into your designated store to pick up your order.

Store Pick up times are Monday-Saturday 9.30am - 6pm.

When collecting your items in-store, remember to bring your order confirmation email which will be emailed to you once your order has been completed and ready for collection. We will accept the email in printed format or on a tablet or smart phone.

Photographic identification must also be presented when collecting goods; we will accept a drivers licence or passport.

For more information on the complimentary service, please view full details as listed on ‘CLICK & COLLECT’.

ORDER CONFIRMATION

When your order is placed we will send you an email to confirm all your details are correct. Once we have dispatched your item(s), you will receive a second email from us noting your delivery information and tracking number where applicable.

GIFT CARDS

We offer FREE post for all Gift Cards ordered. Gift Cards will be dispatched within 24 hours of order and can be personalised with a message if requested at the time of order. Gift Cards are not accepted online as a form of payment; they are accepted in store only.

All Gift Card orders are sent with An Post postal service.

Please note Gift Cards cannot be:

  • Returned after purchase
  • Exchanged for cash or other gift cards
  • Used online as a form of payment (in-store only)
  • Replaced if lost or stolen. We do not take responsibility for Gift Cards after delivery. Please make sure your recipient has received their gift card, as it is their responsibility to keep the Gift Card safe.

Disclaimer: We use reliable postal services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales.