EASY RETURNS

Returns Policy

Please note: We do not offer free returns.

We want you to be completely happy with your purchase. If you are not fully satisfied, you may return your item(s) within 14 days of receipt for a full refund.

Returns Conditions

To be eligible for a refund, all items must be returned:

Within 14 days of receiving your order
In their original, saleable condition
Unworn, unwashed, and undamaged
With all original tags intact

Please take care when trying on items. Returns will not be accepted if items are marked with makeup, perfume, deodorant, or show any signs of wear.

Republic of Ireland – Easy Returns via An Post

Cost: €4.95 payable to An Post online

Repackage your item(s)
Include your original invoice, or a copy showing your order number and contact details.
Visit the An Post Returns Portal here and follow the instructions.
Print and attach the generated returns label to your parcel.
If you do not have a printer you can generate the label on your phone and show this barcode at the Post Office and they will print your label for free.
Drop your parcel to your local An Post office.
Obtain tracking details for your parcel as we do not take responsibility for any parcels that do not reach us.

Please allow up to 10 days for your return to reach us and be processed.

POST AT YOUR OWN EXPENSE OR RETURN IN STORE
You may also return your item(s):

In-store at any of our locations, or
By posting at your own expense to:

Jenny's Online
UNIT 4D
Dunshaughlin Business Park
Dunshaughlin
Co. Meath
A85 D938

Northern Ireland & UK Returns

Repackage your item(s)
Include your original invoice, or a copy showing your order number and contact details
Send your parcel to:

Jenny's Boutique
OOH73848038
OOHPod
Finegans Road
Jonesborough
BT35 8YY
Northern Ireland

ALL UK PARCELS MUST BE SENT TO THIS UK ADDRESS.

We strongly recommend using a tracked or registered service. We cannot accept responsibility for returns that do not reach us.

Rest of World Returns

Repackage your item(s) in their original condition and packaging.
Include your invoice (or a copy with your order details).
Send your parcel to:

Jenny's Online
UNIT 4D
Dunshaughlin Business Park
Dunshaughlin
Co. Meath
A85 D938
Ireland

We recommend using a tracked service and retaining proof of postage.

Important Information

Returns that do not meet the above conditions may be refused.
Return shipping costs are non-refundable.
We are not responsible for items lost or damaged in transit.