EASY RETURNS

*NOTE: We do NOT offer FREE Returns. Return to us by using our An Post pre-paid return stamp at a fee of €4.99 or through your local post office or in person in-store.

We really want you to be happy with your order - so if you're not completely satisfied, you have 14 days to return items for a full refund.

Please note items must be returned within 14 days of receipt of your order and be in a saleable condition. This means returning the item to us in its original condition, unused, in its original packaging, with garment tags and ‘do not remove tag’ still attached, if applicable.

Republic of Ireland - Easy, Low-cost Returns

An Post Returns Label 

We include a An Post Returns label with each order for convenient and easy returns. Please follow the returns instruction below and at point of refund we will deduct €4.99.

(Please note: If you did not receive a returns label in your package. Please return to us by post)

Directions:

  • Complete the ‘Delivery & Returns Note’ enclosed with your order indicating the reason for your return
  • Repackage the item(s) you wish to return in their original condition, in their undamaged packaging.
  • Ensure the Delivery & Returns Note note is included in the package.
  • Attach our pre-paid postage label to the outside of package.
  • Please ensure that the package is sealed and the label is attached properly.
  • Address your package to: 
WEBSTORE RETURNS
Jenny's Boutique
Main St
Ashbourne 
Co. Meath 
A84 CF83
Ireland
  • Post the parcel at any Post Office. An Post will scan your parcel at the counter and issue you with a receipt and tracking number. Please hold on to this proof of postage until you have received your refund.
  • You will receive a confirmation email from us upon receipt of your package and when your refund has been processed.
  • Refunds will only be paid back to the original payment method. It can take up to 10 working days from date of posting depending on your bank.

    Northern Ireland, UK & Rest of the World

    Directions:

    • Complete the ‘Delivery & Returns Note’ enclosed with your order indicating the reason for your return
    • Repackage the item(s) you wish to return in their original condition, in their undamaged packaging. Ensure the Delivery & Returns Note note is included in the package.

    Send your parcel to the following address:

    WEBSTORE RETURNS

    Jenny's Boutique
    Main St
    Ashbourne 
    Co. Meath 
    A84 CF83
    Ireland

     

    We advise registering your package so as you have proof of postage and you can track the status of your return.